How do you develop strong managers in your bakery?
Whether you're trying to promote from within for the first time or scale your management structure across multiple locations, building effective leaders is one of the hardest parts of growing a bakery business. Most owners learn through trial and error – but what if you could learn from people who've already built the systems that work?
Join us for a candid conversation with bakery leaders who've developed management teams across different scales and business models. They're sharing the systems, mistakes, and breakthroughs that shaped their approach to training and developing leaders in their bakeries.
Meet Our Panelists:
Amy Emberling, Managing Partner, Zingerman's Bakehouse (Ann Arbor, Michigan)
Amy joined Zingerman's Bakehouse as a bread baker in 1992 and became a partner in 2000. She co-developed and led an internal 8-week leadership program for Zingerman's managers and has taught seminars on leading, managing, and training through ZingTrain. Amy brings decades of experience building management culture in one of America's most recognized artisan bakeries.
Raul Porto, President and Owner, Porto's Bakery (Southern California)
Under Raul's leadership, Porto's has grown from a single family storefront to six locations serving 22 million guests annually with over 2,200 employees. He'll share insights on scaling management systems while maintaining quality and culture across multiple locations during rapid growth.
Stephen Jones, Executive Pastry Chef, Flour Bakery + Cafe (Boston, Massachusetts)
Stephen oversees pastry operations across all 11 Flour locations under James Beard winner Joanne Chang. With experience opening luxury properties as Executive Pastry Chef and running his own patisserie, Stephen brings perspective on training managers across different operational scales and building consistent standards across multiple sites.
In this session, you'll learn practical approaches for identifying management potential in your team, building training programs that fit your operation's size, and creating systems that allow your managers to grow in their leadership roles.
Free for RBA members / $30 for non-members
Click "More information" below to register.